FAQ
Frequently Asked Questions
Find answers about our packaging products, customization services, quotation process, shipping and cooperation.
What products do you manufacture?
We specialize in customized packaging products including
carton boxes, honeycomb boxes, wooden boxes and paper inner liners.
What industries are your products used in?
Our packaging solutions are widely used in food,
automotive, massage chair, children's products,
electronics and other industries.
Do you offer customization or OEM/ODM services?
Yes. We provide customized production based on your drawings,
samples or requirements. OEM and ODM cooperation are supported.
Can I customize the packaging with my logo?
Yes. Logo printing, labels and customized packaging solutions
are available according to customer requirements.
How can I get a quotation?
Please send us product drawings, specifications, materials,
quantities and other details. Our team will prepare a quotation
and reply by email as soon as possible.
What markets do you serve?
Our customers are located in the USA, UK, Germany,
Australia, Japan, Middle East and Southeast Asia.
Can I get samples before placing a bulk order?
Yes. Samples are available. Standard samples usually take
3-7 days depending on product requirements.
What is the lead time for bulk orders?
Bulk production usually takes 10-30 days.
The exact delivery time depends on order quantity,
materials and production schedule.
Where is your factory located?
Our factory is located in Fenghua District,
Ningbo City, Zhejiang Province, China.
Visitors are welcome by appointment.
What payment methods do you accept?
We accept T/T, L/C, PayPal,
Alibaba Trade Assurance and other international payment methods.
Can you sign an NDA for confidentiality?
Yes. We respect customer intellectual property
and can sign NDA agreements before cooperation.
Do you provide after-sales service?
Yes. We provide warranty support.
If quality issues occur, we offer solutions such as replacement
or supplementary shipment.